Louisiana Crawfish Company

I want to let LA CRAWFISH and the world know that it is very refreshing to deal with a company that truly understands the meaning of Customer Service. LA Crawfish did their job, shipping out 100 lbs. of crawfish on the requested date to arrive the day before our party. We always get the crawfish on Friday to give us a day buffer in case of any snafu. We received a call on Friday morning from FED EX advising us the shipment was delayed in Memphis, TN and would arrive the next business day. I advised them that live crawfish arriving on Monday after the party, are totally useless to us. FED EX then advised me that they would put a note in the computer to deliver on Saturday but they couldn’t guarantee it. Having dealt with large corporations in the past, I realize we are a grain of sand and I didn’t have a good feeling. Thankfully one of the two coolers of crawfish did arrive on Friday as expected. They were very active and healthy. The type of product we always receive from LA CRAWFISH. I called LA Crawfish and they advised me they already knew of the problem and were researching the solution. We expressed our concern that crawfish sitting in the airport for 2 days in a container with limited air could be cause for dead crawfish. They didn’t argue with us, they advised they would send out 50 lbs. via UPS for Saturday delivery – at no charge. Saturday morning came and to our surprise, FED EX did arrive with the crawfish – a bit smelly but still alive. After rinsing them with water and releasing them into the holding tank they came back to life. Not even an hour later we received the UPS shipment, the crawfish were even healthier than the shipment we received on Friday and they were HUGE!! I think LA CRAWFISH sent us jumbo to solidify the customer relationship. I would recommend LA CRAWFISH to anyone who is interested in getting live crawfish. This was our 20th year to deal with them and we have always had a very positive experience. Thank you LA CRAWFISH for making our party a success – again!!

Just wanted to say thank you for a outstanding service you provide. I have received crawfish twice from you once was ten pounds and this last time was 30 pounds. I didn't find one dead crawfish that is amazing to me. I expected to find a couple of dead ones I thought the first time was a fluke. Great job guys keep up the great work.

Just wanted to say a big THANK YOU to y'all. The order was for my brother's birthday on the 14th and it all went great. Everyone loved the crawfish, shrimp and other goodies.

Just wanted to tell you the crawfish we ordered from you was the "best" crawfish we've ever had! I ordered them fresh boiled and they were cooked to perfection. It made it easier for me to entertain knowing all I had to do was heat them up. Boudin was pretty good too! I will forever continue to order our crawfish from your company. Was also very reasonably priced for jumbo size. Made it easier to teach my NC. Friends how to peal them. KUDOS!

My husband and I just want you to know that your food that we ordered is absolutely wonderful!!!! I haven't eaten such great tasting food in a long time. Thank you and we will definitely continue to order from you.

100% satisfied! I ordered the frozen crawfish tails, smoked pork sausage and jambalaya mix. My order showed up at my door exactly when promised. Nicely packed. And the quality of the products was excellent. We made up a family sized portion of jambalaya, and let me tell you: it was FANTASTIC! Delicious is an understatement. I can't wait to place another order with your company. Keep up the good work!

Got my 30 lbs. of crawfish Saturday at noon! Perfect timing and some of the finest crawfish I've seen. I try to boil as many crawfish as i can thru June,have used many different vendors, and I'm done looking! Ya'll really do have a superior product and the best price. It rained 4" Saturday but the crawfish kept everybody happy and full. Good times! Wish I had gotten a whole sack, 10 more pounds would have done it! But i guess that's what Memorial Day is for huh! Wooooo can't wait. Keep up the good work ya'll.

Thank you so much for the amazing experience you provided for my friends and I! They had never eaten crawfish so I decided to try getting them from you! I was apprehensive that they would arrive late, but Saturday morning they had arrived 99% of them alive! Your service and assistance throughout the process was second to none, and I cannot wait to order again this Spring. I can't thank you guys enough for bringing a little bit of Louisiana way up here to New York!

Your customer service is outstanding! The cake was also delicious, the tracking information relayed via email was very helpful and my team really enjoyed hunting for the baby inside the cake. Thank you for providing us with a great customer service experience. Please let your team know we appreciated their efforts.

Aloha, y'all - I just wanted to let you know the bugs traveled from you to Honolulu just fine, arrived cold and fresh and right on time, and we had a fantastic boil, Hawaiian style. I just love showing off our wonderful food to folks who were not so fortunate to be born in Louisiana, and the crawfish you supplied were perfect! Now if the Saints will please just have a great 2011 season so we have an excuse to do it again!

Well we ate it all!!! We made 2 crawfish pies that were excellent and a huge chicken and sausage jambalay. Everyone really enjoyed the food, but the really popular item was the Gator bits. We had 16 people over and they ate the gator as soon as it came out of the deep fryer. We had 2 packages and could have used 6, now we know. Thanks again and Merry Christmas (Joyeaux Noel) and Happy New Year (Bon Anne).......Pat

Just wanted to let you know we had the best Father's Day weekend ever thanks to your company! The crawfish were at my door in Northern California just 24 hours after we placed our order. It was the best crawfish boil we've had since we moved from Louisiana 24 years ago!! The crawfish were all alive just as you promised. Everyone we've told can't believe we were able to have them delivered straight to our door! Your company is the best! We will be ordering again soon! On that note, please tell me when crawfish season ends! We may have to order sooner than we thought, but that's fine with us. Thanks again!

We ate our crawfish last night, the 3rd order in two weeks, and they were great. I have not seen better crawfish in years. I think we have ordered crawfish 5 times this season and we are still not done. Thanks for selling a good product. In the past other companies have sold us trash, I lived in LA for 30 years, I know what crawfish should look like and cost. Thanks for not taking advantage of people and selling a great product.

I just wanted to reply to let everyone at LA Crawfish know that we did receive our order on time and they were GREAT!! LA Crawfish should be proud of the excellent service that they provide as well as an excellent product. Our crawfish order was a huge hit at our 4th of July party, and really added to the enjoyment of our holiday weekend. Thanks again to everyone at LA Crawfish!

Thank you so much for the excellent customer service you provided. The crawfish boil was the hit of the party, I have had crawfish before but I have to say this was the best ever. The seasoning was great, the kids loved the beads, my son tried to give his beads to the ladies but too bad for him he still had them when the party was over. The video on your website was very helpful. Also thanks again can’t wait for the next one!

LCC, We have just finished fullfilling the birthday wish of our 12 year old son--a "Cajun Campout" and crawfish boil (our first ever!) With over 30 friends and relatives, we prepared for a MAJOR challenge. We nervously ordered 60 pounds of crawfish from you (LCC), and because of the tremendous quality, service, and organization of the Louisiana Crawfish Company down to the smallest detail, the rest was a breeze. Everyone was extremely happy with the outcome, none moreso than the birthday biy, Drew. We are extremely grateful to you for making this event his best birthday ever, and a wonderful (and surprising stree-free) gathering for us all. Loyal customers for years to come!

Our order arrived in perfect condition, on time and they were wonderful!! The hit of our family reunion. Thank you so much. We'll recommend you to anyone wanting to do a crawfish boil.

Thanks for making our crawfish boil a smashing success! The crawfish were the best we've had in years. I'm already looking forward to next years boil when we can order more great mudbugs and smoked sausage.

I could not be more satisfied with the quality, service, price, and product your company provides. Growing up in Mississippi and having a father that lives in New Orleans, I have always associated the spring months with crawfish boils. But, ever since moving to Washington, DC two years ago, I haven't been able to enjoy my favorite crustacean in quite the way I was accustomed to. That is, until I ordered 100 lbs of fresh, live crawfish for my cookout this past weekend! They came off the FedEx truck the morning of the party--just as y'all had promised they would--and, after a thorough cleaning, I found maybe a dozen didn't survive the overnight trip from Louisiana. Oh, and these mudbugs were HUGE with big, meaty tails and claws! The boil was a raging success and my friends and I were able to show our non-Southern guests how to clean, cook, and eat fresh crawfish the proper way. So long as I live in this area, I will never purchase crawfish from anyone outside of the Louisiana Crawfish Company.