Louisiana Crawfish Company

I wanted to reach out to write you all a brief note about how excellent I find dealing with your company. I live in Sonoma County, California, a far way away from Louisiana, but I have roots in the Southern states of the US. I've ordered a few times, Live crawfish, and tails, from your company, and it simply is a fantastic experience every time. They always arrive fresh, and in great condition. Each time I am shocked at how efficient, and smooth the process is. Thank you for operating a business in such a way, that allows people like myself, on the other side of the country, to affordably still partake in such a wonderful product. Simply the best!!

UPS shipped our order to a wrong place and said there was no way to get our order on June 5th for our anniversary dinner. When I called and told you you said you would ship another order at no charge on Monday or refund that order. I chose reship. It was not at all your fault and you reshipped the order. Thank You. I did not see the order arrive as I was out delivering food in the community on Tues, Wed and Friday. My husband was home and he took care of the meat. He immediately cooked up a package for him and our grandson. They ate the whole package.He loved his anniversary present. I just have to say WOW! and Thank You so much! We will order again. Everyone loves the gator meat. Thank You! Thank You! Thank You! JudyH

I want to let LA CRAWFISH and the world know that it is very refreshing to deal with a company that truly understands the meaning of Customer Service. LA Crawfish did their job, shipping out 100 lbs. of crawfish on the requested date to arrive the day before our party. We always get the crawfish on Friday to give us a day buffer in case of any snafu. We received a call on Friday morning from FED EX advising us the shipment was delayed in Memphis, TN and would arrive the next business day. I advised them that live crawfish arriving on Monday after the party, are totally useless to us. FED EX then advised me that they would put a note in the computer to deliver on Saturday but they couldn’t guarantee it. Having dealt with large corporations in the past, I realize we are a grain of sand and I didn’t have a good feeling. Thankfully one of the two coolers of crawfish did arrive on Friday as expected. They were very active and healthy. The type of product we always receive from LA CRAWFISH. I called LA Crawfish and they advised me they already knew of the problem and were researching the solution. We expressed our concern that crawfish sitting in the airport for 2 days in a container with limited air could be cause for dead crawfish. They didn’t argue with us, they advised they would send out 50 lbs. via UPS for Saturday delivery – at no charge. Saturday morning came and to our surprise, FED EX did arrive with the crawfish – a bit smelly but still alive. After rinsing them with water and releasing them into the holding tank they came back to life. Not even an hour later we received the UPS shipment, the crawfish were even healthier than the shipment we received on Friday and they were HUGE!! I think LA CRAWFISH sent us jumbo to solidify the customer relationship. I would recommend LA CRAWFISH to anyone who is interested in getting live crawfish. This was our 20th year to deal with them and we have always had a very positive experience. Thank you LA CRAWFISH for making our party a success – again!!

I want to say thank you for getting the crawfish on such short notice to us. They arrived alive and well around noon on Saturday. The party went on without a hitch. The crawfish were amazing! Thank you for the quick and wonderful customer service you provided. Until next time!!

I would like to Thank you for the shipment. It was delivered on time and because of your professional staff my family had a Great Easter. I will certainly be a customer for life. Thanks again

I cannot thank you enough for such a delicious product! Everyone raved about how delicious the crawfish was, and I cannot rave enough about how easy everything was. We will most definitely order again.

I just wanted to take a minute to thank you all at Louisiana Crawfish Company for your superior customer service. I recently ordered live crawfish from you; however, the order was mishandled by UPS and the shipment was never delivered. I was dreading dealing with trying to resolve the matter, but one call to you and the matter was painlessly resolved. I will continue to order from Louisiana Crawfish Company and look forward to our future business.

Louisiana Crawfish Company, Just a huge THANK YOU for the blue crabs I purchased. So you understand why I say THANK YOU, so loud, let me explain: Being born and raised in Maryland, I moved to Alabama ten years ago. I am a Damn Yankee living in the south; however I married a sweet southern girl and moved her home. My major deprivation living here is the blue crab. Blue crabs are the only crab to me. Over the years restaurants would claim to have Maryland style crabs and crab cakes. My family would cringe while I would question the waiter and make the “chef” mad. The Dungeness is a blue crab. “The can it comes in says…” were wrong answers. My wife says I’m particular, I choose the word finicky. Your company promised and delivered. Your crabs were fresh, cold, and ready for the steamer. They were heavy, no paper shells, and sweet. I purchased 3 dozen, and am satisfied. I haven’t had steamed blue crabs in years. With the leftover crabs, I picked about two pounds of meat for crab cakes. The seasoning you sent with it was a nice touch. If any displaced Marylander's are reading this: You will not be disappointed with Louisiana Crawfish Company. • Order your blue crabs • Get out the can of Old Bay and a steamer pot • put on your Orioles hat • Crack open a Natty Boh, if you have one • Boh in one hand, crab mallet in the other • Wait by the front door. If you can follow these simple steps, you will be happy “Hon.” Again THANK YOU.

Just a note to thank ya all for our first crawfish boil. Everything was perfect. Your seasoning is second to none. (its good on bass also) The only problem was, I didn't order enough. I plan on havin a boil over the 4th of July so I will be ordering enough to fill my tractor front end loader. Thanks again and I'll be placin my order soon! Gib, from the hills of Pa.

I just wanted to take a minute to thank you all for the wonderful service you provide! I can't imagine it could be run any more efficiently or friendly!! I've ordered from you for the last 3 years for my company Crawfish Boil here on Music Row in Nashville and I always have that little nagging fear...'will they make it here? Will they be alive? Will they be big enough?' They always do. They sure are. You betcha! You are the best in the biz. I'll order again soon and I guess I'll quit worrying now. Thanks for what you do.

Justed wanted to say thanks for the awesome bag with many Big Boys in there! We always enjoy the fun packages you send us, and the bar is pretty high, but this batch was without question the tastiest, sweetest and largest mudbugs we Northerners have ever eaten, so here's to Y'all for making us so happy!! with warm and satisfied regards!!

Our second "near Chicago" crawfish boil was a smash success Saturday. And Louisiana Crawfish Co. is the best. The 60 lbs. of crawfish arrived on time. I did not find a single "damaged" critter in the whole bunch. Special praise is due to you for your great communications, order receipt, order confirmation, order shipping and order tracking. I have twice now had native Louisianans say that these were the best crawfish they had ever eaten. And our northern rookie friends dived in with a passion (after the first bite). Praise doesn't get much higher.

Received order....great package system. The order was as advertised, live and nice size. Great to do business, with reputable company.

We just wanted to let you all know how pleased we have been with your service and products over the past few years. Many a successful boil has been the result of our dealing with LA Crawfish Company. This year will no doubt be yet one more. With that said we also truly want to thank you all for making our very first Mardi Gras party the absolute best it could have been. We have 20 guests who can attest to that! A very special thank you goes out to Avery without whom we would have been lost. Hosting a party like this in another country and making it as authentic as possible would have never been an option if not for LA Crawfish company. The time it took to plan and arrange everything was something else, only to almost be for nothing in the very end due to various shipping issues and problems with other companies. If not for Avery and her willingness to go so far out of her way to help us we would not have been able to pull it off at all. Thank you all for your help. Avery, you are our hero. You have a customer for life. Warmest Regards, John & Nancy Cole Calgary, Canada

I want to thank you all for the great crawfish you all sent to me. I have ordered crawfish from other companies before and you are the best by far. I will be ordering more from you real soon

Just wanted to drop you a line to say thanks for another great delivery of mud bugs. This past weekend was our 4th annual boil and although the weather was bad the crawfish were great. Its not everyday that a boil takes place on the south side of Chicago but we have converted a lot of city folks to cajuns! Cant wait for next year! Anyone that wants crawfish would be crazy to buy from anyone except you folks. We had 70 pounds of select bugs and they were nice and big very few dead ones. Count on another order from us next year here in Chi-Town for our 5th annual Mokena goes Cajun party. Thanks Tim Stone

We're celebrating my husband's 30th birthday tomorrow and all he wanted for his party was crawfish! My mother-in-law and I thought we were going to have serious problems locating his birthday wish. We jumped on the internet and lo and behold, there were dozens of crawfish companies. Problem solved...so we thought. I sent out invitations announcing "Crawfish and cocktails" and jumped back on the internet to order out feast. Only, I had no idea that crawfish was out of season. Thank God for Google! I typed in a search for "whole frozen crawfish," and was led to several companies that only sold tails. Just as I was about to give up, I clicked on your link and was pleased to see exactly what I was looking for. I called your company and left a message. Miss Avery called me back right away and answered all of my questions and placed my order for me. I ordered 40 pounds of crawfish, a 36 quart stockpot, and 1 pound of seafood boil. To be honest, I was really worried about not getting my full order in time. The pot arrived yesterday, and the crawfish arrived about 30 minutes ago. I was really surprised and pleased to see that along with my order, I got a couple of bonuses. The jar of cajun seasoning and Mardi Gras beads are a great touch! Thank you so much for the outstanding customer service! I can't wait to show my California friends how to "suck the head!"

THe 30lbs of crawfish I received on Saturday were just plain awesome! For this time of year, the size was great and almost every crawfish was alive when I received them. Thanks for taking so much great care in providing live crawfish to those of us up here in the cold Midwest. I think you will also pick up a couple new customers who ate them for the first time at our party.

I just wanted to say thank you for helping make our Easter the best Easter we have ever had. We ordered crawfish and had it delivered on Saturday. We kept it until Sunday and only had a handful that didn't survive the hot weather in Arizona. Every year you come through for us and we appreciate it. You have fabulous customer service and you word is as good as gold to us. It is so nice to be able to still carry on our traditions in the desert. Thanks a million.

I could never say enough about our crawfish boil. My entire family that lives here in Virginia Beach, VA (moved here between 8 and 15 years) all cam from different areas of Louisiana (born and raised) - Kenner, Destreham, St. Rose, etc. Well boy were we pleasantly suprised at this crawfish boil. Rec'd crawfish and there was only about 7 or 8 dead - WOW!!! We have ordered from other companies and have always had 4 or 5 dozen dead. WE WILL ALWAYS ORDER FROM LACRAWFISH FROM NOW ON!!!!!!!!!!!!!!! Everyone had a great time and we almost felt like we were back home - except it was 68 degrees and quite chilly. All we can say is thank you thank you thank you LACRAWFISH! Laissez les bon temps rouler' y'all. God Bless